Lucky Ones terms and conditions
The rules that govern how our site is used, written in plain language for our visitors.
Why this page exists
Lucky Ones terms and conditions set out how this website may be used and what visitors can expect from us. We publish this page so that anyone browsing our site understands the basic ground rules before going any further. It sits alongside our privacy policy and our cookie policy, which cover related but separate topics.
We are a website presenting information about an online gambling product for the Australia market, written in English. This page does not describe every feature of that product, its payment options, its licensing or its account rules. For anything specific to your account, a deposit, a withdrawal or a bonus offer, the operator's own official site is the correct and only accurate source, and we point you there rather than guess on its behalf.
Read before you register
We recommend reading this page in full before creating an account through our registration page. Terms of this kind are written to protect both the visitor and the operator, and skipping them is how misunderstandings start later.
Visit our faqWhat these terms cover
These terms apply to your use of this website: the pages you browse, the links you follow and the way you interact with the content we publish here. They are not a substitute for the operator's own account terms, which govern deposits, withdrawals, bonus eligibility and account verification. Where our language and the operator's official terms differ, the operator's own published terms take precedence for anything related to your account.
Acceptable use
We ask that visitors use this site only for its intended purpose: reading about our offering and finding your way to the right page, including our games page. Attempting to disrupt the site, scrape its content at scale or misuse any form found here is not permitted. We reserve the right to restrict access where this kind of misuse is identified.
Age and eligibility
Access to gambling-related content and to any linked registration process is restricted to visitors aged 18+. This age threshold applies regardless of where in Australia a visitor is browsing from, and it is not adjustable by us or by any other party. If you are unsure whether gambling content is appropriate for you, we encourage you to review our responsible gambling page first.
Changes and limitations
We may update this page from time to time to reflect changes in how our site is structured or presented. We do not commit to a fixed schedule for these updates, and we recommend checking back periodically if the details here matter to you. Continued use of the site after an update is treated as acceptance of the revised terms.
This site does not make promises about specific account features, payment processing times, bonus structures or licensing arrangements, because those details belong to the operator's own systems and are subject to change independently of this page. Where a visitor needs a definitive answer on any of those subjects, the operator's official site remains the authoritative source, and we would rather send you there than state something here that turns out to be incorrect.
Liability and content accuracy
We take reasonable care over the accuracy of what appears on this site, but content can go out of date, particularly around anything tied to promotions, availability or account mechanics. We are not liable for decisions made solely on the basis of general descriptions found here rather than the operator's own current terms. If something on this page seems inconsistent with what you see elsewhere, treat the official site as correct.
Questions about how our site works day to day, including navigation and general support topics, are answered on our faq page rather than repeated here, since that page is built specifically to hold them.